By reading and continuing to use the site you agree to the following conditions of use. This website is a service operated by The Chain Agency.

Disclaimer

The Chain Agency makes every effort to ensure that the information on this website is accurate and up-to-date. We cannot, however, accept responsibility for any loss or inconvenience caused by reliance on inaccurate material contained in this site.

Links to other sites

Certain links, including hypertext links, in our site will take you to external websites. These are provided for your convenience and inclusion of any link does not imply endorsement or approval by The Chain Agency of the linked site, its operator or its content. We are not responsible for the content of any website outside of our site.

Privacy policy

The Chain Agency may collect personal information from visitors to this site. This information is used only to respond to enquiries and to monitor site usage. Email addresses received as part of an enquiry are only retained as long as the enquiry remains open. Where personal data is requested through forms (including registration forms), such data is only used for the purpose stated on the form and will not be given or sold to any third parties. This privacy policy only covers this The Chain Agency website – websites linked to or from this site are not covered by this policy. The Chain Agency will at all times comply with the requirements of the Data Protection Act 2018.

Use of Cookies

TheChain Agency website automatically collects information on how you use it via ‘cookies’. We use cookies to measure how people use our website, which helps us improve our website and your experience as a user. Cookies do not allow you to be personally identified. We will ask you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy. Most browsers allow you to refuse to accept cookies. Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.

Google analytics

When you use our website, we use Google Analytics to collect anonymous information about your computer, including your IP address, operating system and browser type. This means we can monitor and report on the effectiveness of the site and help us improve it. You can opt out of Google Analytics tracking your website use by using the Google Analytics Opt-out Browser Add-on: https://tools.google.com/dlpage/gaoptout.

Photography and film

As part of our marketing and communications activity, The Chain Agency uses digital media for publicity purposes. This includes photography, video footage, sound recording and stills from video footage. This helps us raise awareness about our work with the general public and the local community. We will only use photography or film footage of you in our publicity with your explicit, informed consent. If you give us consent to use your photography or video footage, it may be used in our publications, website, social media, written press articles, broadcast and radio interviews and other publicity material. The image(s) and/or footage will remain the property of The Chain Agency. The Chain Agency will ensure as far as possible that your images or video are not used inappropriately by third parties and will take all reasonable steps to make sure that they are not used by third parties without our permission. However, we cannot guarantee that third parties will always request our consent or use images or video as intended. Consent can be withdrawn at any time with written notification. Please use our contact page if you would like to withdraw consent. If you withdraw consent, The Chain Agency will delete your photograph or video from our photo library and other storage and it will not be reused in publications or publicity materials. It will also be removed from our website and future social media posts. Whilst we will take all reasonable steps to remove an image or video, we are unable to guarantee its removal once the photograph or video is in the public domain. Your contact details will remain strictly confidential and will not be passed on to third parties without your consent.

Accessibility

The Chain Agency endeavours at all times to make the site as accessible as reasonably possible to disabled users. In no way does The Chain Agency seek to deliberately discriminate against disabled users access to the website service in accordance with the Disability Discrimination Act 1995.